Firmware Drive offers non-tangible irrevocable goods, which means we do not issue refunds once an order is complete and the product is delivered.
As a customer, you must understand this policy before making any purchases on our site. We provide all our file listings without registration, so you can view them and know exactly what you need before placing an order.
However, we understand that exceptional circumstances may arise regarding the character of the files we supply. Therefore, we do honour refund requests for the following reasons:
Please note that we are not responsible for any refund/return requests due to incompatibility of our products with third-party software or devices, except for those specified as compatible on the preview page of each product. We cannot guarantee that our products are fully compatible with third-party programs, and we do not support third-party applications.
Our Technical Support Team is always available for timely and professional assistance. Thank you for choosing Firmware Drive.